There are two kinds of disputes which can be resolved by arbitration with the Connecticut Insurance Department.
The first is when a consumer is making a claim against their own insurance company under the terms of the policy agreement.
The second is when a consumer is making a claim against the at-fault driver’s insurance company.
Both kinds require coverage or liability, depending on the situation, is not in dispute. It should be noted, arbitration in this context is only available for private passenger motor vehicles.